The fascinating location, serene environment and attentive, detail-oriented management make Hotel Villa Portofino Kigali one of the leading hotels and initial choices of government agencies and business companies of Rwanda’s capital. With a capacity of 51 guest rooms and three conference rooms, this locally-owned hotel is continuously servicing large events in Kigali. Rakesh Hurrychurn, General Manager, points out, “It very much depends on seasonality. With the upcoming African Union summit our occupancy is high and meetings from government agencies bring us conference business. In April, when business is on the low, our Food and Beverage is what contributes the most.”
With a unique setting just off the greens of the Kigali Golf Club, Hotel Villa Portofino Kigali welcomes mostly conference attendees, corporate travellers and businessmen, who constitute around 70% of its business. The hotel’s conference rooms, with the largest hosting up to 200 people and the second up to 70 people, are separated from each other and the public areas of the hotel, providing guests with the comfort of exceptional privacy which is much appreciated by its high-profile visitors.
Modern promotion tools and popular platforms are part of the hotel’s everyday work, including the WhatsApp reservation service which allows returning guests to directly communicate with the Front Desk. “We are reworking and upgrading the menu, with more international cuisine to even better reflect the tastes of all our clientele”, Rakesh Hurrychurn emphasizes. Additionally, the hotel’s management plans on upgrading the swimming pool with a pool bar called “Backstage”, which will become a new central attraction as well as a high-class lounge. “The key to success in this industry is to continuously listen to your guests in order to improve your services”, Rakesh Hurrychurn advises.
Hotel Villa Portofino Kigali
119 KG 9 Ave, Kigali, Rwanda
Tel.: +250 252 500 555
+250 781 579 654
[email protected]; [email protected]
www.hotelvillaportofinokigali.com
