Five-Star Services in the Heart of Bishkek

The Hyatt Regency Bishkek, Kyrgyzstan’s only international five-star hotel, serves as a benchmark for the country’s hotel sector. As Gozde Eren, General Manager, points out, “Hyatt is a pioneer, a standard-bearer of high-quality service in Central Asia’s hospitality industry.”

The hotel is ideally located in the heart of the city near all major cultural and business attractions and only a 35-minute drive from Bishkek’s airport. It offers 178 luxurious rooms and suites with breathtaking views and best-in-class amenities, including high-speed Internet access, a wide range of food and beverage options, a spa and fitness centre and an outdoor pool. The hotel also has six meeting and conference venues as well as banquet facilities and catering services. Gozde Eren says, “Hyatt customers coming to Kyrgyzstan are going out of their comfort zones, into a place most of them do not know, but the Hyatt offers them a safe home-away-from-home.”

The Hyatt Regency Bishkek excels at serving global travellers. Gozde Eren explains, “Our staff members come from all over the world, which brings diversity and an awareness of what international guests expect in a hotel. Hyatt has fine-tuned its services through the years to meet the highest standards, and there are great advantages to staying with an international chain, from the booking system to the loyalty programmes and from technical equipment to creativity.”

Exceptional tourism appeal

Business travellers make up most of the Hyatt Regency Bishkek’s guests but Gozde Eren believes the hotel will welcome more leisure travellers as the world becomes more aware of Kyrgyzstan’s tourism appeal. She says, “Bishkek could be the Switzerland of Central Asia. Since mountains cover 94% of the country, Kyrgyzstan should be on everybody’s map for winter sports. For tourism investors, this country is a blank slate with enormous potential.”

The Hyatt Regency Bishkek strongly supports local tourism-development projects and recently partnered with the US Embassy in a programme to train hotel managers and staff from the Isik Kul Lake area.

The Hyatt Regency Bishkek’s guests include representatives from the World Bank, the IMF and other international organisations as well as airline crews, embassy staff and global business travellers. Gozde Eren says that guest totals are certain to rise as more airline connections to Kyrgyzstan open up. She adds, “Kyrgyzstan’s strategic position makes it ideal for developing a strong airline hub connecting Europe and Asia.” She urges international investors to follow Hyatt’s example and take a closer look at beautiful, high-potential Kyrgyzstan.