Lansmore Masa Square Offers Exceptional Service

The four-star Lansmore Masa Square opened in Botswana in 2012 with the goal of being the best hotel in Gaborone. General Manager Rupert Elliott explains, “Much of the initiative behind opening Lansmore in Botswana was due to the impending move of De Beers to this country along with Botswana’s rapid economic growth.”

The hotel welcomes visitors from all over the world, most of them travelling to Botswana on business. Lansmore Masa Square has established strong local partnerships and Rupert Elliott is always looking to nurture relationships beneficial to his guests and the business.

Lansmore offers all the upscale amenities global travellers are looking for in a luxury hotel, including a world-class gym, rapid and free internet connections, the convivial Absolut rooftop bar and Absolut Elyx VIP Lounge, Espretto Coffee Shop, and La Touche de Provence Restaurant. More facilities and services are planned. Rupert Elliott explains, “We want to open a great new five-star restaurant to really up the ante. We would also like to open a luxury spa one day. Our focus is on redefining the hospitality industry and, quite simply, adding value for our guests.”

Bringing international standards of service to the local market

The hotel has already made its mark in Botswana’s hospitality sector. As Rupert Elliott points out, “The Lansmore has changed how service is viewed and delivered in Botswana. We welcome our guests with a smile and from the moment they open the door of the hotel to the day they leave we must make them feel special and cared for. That is, after all, what hospitality is all about. We want every guest to be happy here and to want to come back; making us their home in Gaborone. One of our key drivers is to strive continually to improve; any hotel, or indeed business that thinks it has the market sewn up is doomed, in my view. We must stay ahead of the competition out there as they too improve their offerings and standards.”

Lansmore has made a long-term commitment to Botswana and supports several Corporate-Social-Responsibility projects. It has a focus on hiring and growing Batswana. “We treat our employees well and we hold them to a higher standard,” Rupert Elliott explains. He adds, “We are proud to say that we are ahead of the market. We charge premium prices because we offer the most modern accommodations and the best services in Botswana. This is why Lansmore Masa Square is ranked as the leading hotel in Gaborone.”

Rupert Elliott urges international travellers to discover Botswana for both business and pleasure. He says, “The Okavango Delta is a world-class tourism destination and Botswana is a safe and reliable place to visit and do business in. As for Lansmore, we have brought international hotel standards to Botswana. We welcome visitors to Gaborone to make Lansmore their home-away-from-home in Botswana.”