National Pride of the Romanian Hospitality Sector

Ramada Plaza Craiova is part of the Wyndham Group, which is the largest hospitality group in the world, consisting of 12 other Ramada hotels in Romania and two more which are under planning. The support from investors, who recognized its potential, enables Ramada Plaza Craiova to achieve the goal of becoming a trendsetter within the hospitality sector and the best hotel in the region. “As part of the largest international hotel network in Romania, we aim to be more than just a hotel not only for Craiova, but for the entire Oltenia region as well”, General Manager Lia Suciu explains, pointing out that the company wishes to improve the community social and economic development.

The luxurious hotel opened in 2016 and, by virtue of its high quality services, every guest is able to experience the captivating city, along with the gastronomic delights, prepared by the seasoned hands of the Executive Chef at the Ellipse Restaurant. The hotel also provides an exceptional location, designed for relaxation and meditation at their Urban Oasis Spa and Wellness. Their skilled staff aims to actively participate in the community not only by means of providing excellent services to their guests, but also by creating a hospitality school. As Lia Suciu points out, “The idea is to develop hospitality professionals within our truly beautiful country.” Her wish for prosperity applies to the whole country, not just the city of Craiova. “We are confident that we are the hotel of choice in Craiova, but I want to see the whole industry grow”, Lia Suciu adds. Ramada Plaza Craiova combines the best resources with exquisite hospitality, thus ensuring great customer satisfaction. The strategic location and impeccable services keep Ramada Plaza Craiova ahead of its competitors. The hotel is next to the main shopping and business area in Craiova, and in close proximity to the University of Craiova and the historical centre of the city. Its highly convenient central location is very appealing for tourists, since most local cultural institutions and attractions are just minutes away. Ramada Plaza Craiova features 162 rooms and suites, a grand ballroom and three conference rooms, all of which being specially designed to accommodate any event.

Ramada Plaza Craiova is committed to promote the city as a leisure destination, by means of highlighting its specific qualities and characteristics. “Craiova is a business city. Few people come here for leisure, although the city enjoys a culturally rich life” Lia Suciu says. Aiming to change this perception, Ramada Plaza Craiova works with several attractive spots located near the city. There are many places on the outskirts of Craiova with tremendous potential as tourist attractions, and the hotel’s management is planning to promote them in order to increase tourism. “These sites can help us promote Craiova, as we will make the arrangements for the tours”, Lia Suciu adds. Besides the hotel, the management is also active in the field of education, changing the way in which people conduct their everyday businesses. Lia Suciu emphasizes, “We provide an internship program where students learn about various sectors of the hospitality industry, both through theory and practice”.

Ramada Plaza Craiova treats their competition as business partners, for their objective is to contribute to the prosperity of the city. Nevertheless, the hotel is ahead of its competitors as a result of doing everything as quickly as possible, while staying focused on ensuring that their guests enjoy their stay. The hotel is continuously improving their services for business travellers, and as Lia Suciu says, “We are happy to personally devote our time to offer a pleasant stay to our business guests. We managed to provide a boutique hotel experience”. In addition to ensuring that all of the services are well planned so that their guests can fully recommend the hotel to friends and family, the primary goal of Ramada Plaza Craiova is to bring about the feeling of immediate satisfaction and well-being for every person who steps inside, which always makes a long lasting impression, even after the guests leave. “I hope every single person will experience the same positive feeling in this hotel as I did when I first came here. Everyone was smiling; there was an overall feeling of good energy and happy guests. We succeed in meeting their expectations. Here they find a place with a big heart”, the General Manager points out.

As a way of showing respect to the community and the city of Craiova, after the hotel was remodelled, several of its rooms were named after famous Romanian people. “Constantin Brancusi is the name of our ballroom. We also named the conference and meeting rooms after Amza Pellea, Henri Coanda and Nicolae Titulescu”, Lia Suciu explains. Therefore, it is no wonder that Ramada Plaza is both local and national pride in the Romanian hospitality sector.